Capital Square’s A+ Better Business Bureau Rating
Capital Square is rated A+ by the Better Business Bureau (BBB) and has been BBB accredited since 2014. What does this mean? It means our drive for across-the-board excellence is not just an idea. Our investor family recognizes the quality, awareness and depth of knowledge we bring to every project and relationship.
At a recent registered investment advisor (RIA) seminar, an attendee took a moment during the Q&A session to share with everyone present, “If you haven’t worked with Capital Square, know they’re a first-class organization.” Others chimed in, sharing their positive experiences when working with our team over the years.
Reputations like this must be earned, and we work hard every day to continue being at our best — always with our investors at the forefront of every decision we make. Being “investor-centric” has been a central tenet of our firm since the beginning, and it steadfastly remains at our core.
That’s why we’re especially proud of our A+ Better Business Bureau rating. This letter grade is based on multiple factors, and as cited on the BBB website, these are:
- Business’s complaint history with BBB
- Type of business
- Time in business
- Transparent business practices
- Failure to honor commitments to BBB
- Licensing and government actions known to BBB
- Advertising issues known to BBB
Points are earned or lost due to complaint volume (weighted by complaint age), as well as unanswered or unresolved complaints, delay of complaint resolution, competency licensing, as well as multiple other factors. However, an A+ rating means that a business has a score of 97 to 100. There’s little room for anything but the best with a score like this.
We see it as a reflection of the unparalleled service we offer our investors and the drive to continuously improve their experience.
At Capital Square, our mission is to raise capital, buildings and expectations. A top-tier rating through the Better Business Bureau, a prominent leader specializing in advancing marketplace trust, means we’re solidly going in the right direction. Ready to find out more? Learn more about Capital Square’s real estate investment vehicles, and how we’re building legacies for investors, team members and communities.